Terms of Service

Acceptance of Terms

By using our website, placing orders, or accessing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms apply to all users of our services, including:

• Visitors to our website
• Customers placing orders
• Account holders
• Users of our mobile applications
• Participants in our loyalty program

Our Services

Fior Di Latte provides the following services:

User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information when placing orders
• Use our services only for lawful purposes
• Not attempt to gain unauthorized access to our systems
• Respect intellectual property rights
• Not use our services to transmit harmful or malicious content
• Comply with all applicable laws and regulations
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account

Orders and Payment

Delivery Terms

Limitation of Liability

To the maximum extent permitted by law, Fior Di Latte shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Personal injury or property damage
• Delays in delivery or service interruptions
• Any damages arising from the use or inability to use our services

Our total liability for any claims arising from these Terms or our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Fior Di Latte or its licensors and is protected by copyright and other intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Reverse engineer or attempt to extract source code
• Create derivative works based on our content

Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without notice, for any reason, including:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• Abuse of our services or staff
• Any other reason at our sole discretion

Upon termination, your right to use our services will cease immediately, and we may delete your account and related data.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes through our website or by email. Your continued use of our services after such modifications constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using our services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Kenya.